Frequently Asked Questions
Everything you need to know about your Libreria Pino shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic return or exchange.
Do you offer international shipping?
Yes, Libreria Pino ships worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable fabrics to ensure longevity in your wardrobe.